Privacy Policy
Last updated: January 6, 2024
1. Introduction
Color Fluent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or purchase our products.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials and profile information
- Payment and billing information
- Hair color preferences and customization data
- Communication preferences and customer service interactions
Usage Information
We automatically collect certain information about your device and usage patterns:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- App performance data and crash reports
- Color analysis data from our smart brush technology
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our products and services
- Process orders and payments
- Personalize your hair color recommendations
- Improve our products and develop new features
- Send you updates, newsletters, and promotional materials
- Provide customer support and respond to inquiries
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and obtain a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your personal data
- Restrict or object to certain processing activities
- Data portability
- Withdraw consent where applicable
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@gocolorfluent.com
Phone: +1 (437) 882-2429
Address: 70 Misty Moor Dr, Richmond Hill, Ontario, Canada, L4C 6R1
