Color Fluent Logo

Terms of Service

Last updated: January 6, 2024

1. Acceptance of Terms

By accessing and using Color Fluent's website, mobile application, or products, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Color Fluent provides intelligent hair coloring technology including:

  • Smart hair coloring devices and accessories
  • Mobile application for color guidance and customization
  • Color analysis and recommendation services
  • Educational content and tutorials
  • Customer support and technical assistance

3. User Accounts

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Product Use and Safety

When using Color Fluent products:

  • Follow all safety instructions and warnings provided
  • Use only compatible hair coloring products
  • Perform patch tests before full application
  • Use products only as intended and described
  • Seek professional advice for any skin sensitivities or allergies

5. Intellectual Property Rights

All content, features, and functionality of our service are owned by Color Fluent and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our proprietary content
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or logos without permission
  • Create derivative works based on our technology

6. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

7. Payment Terms

Payment terms for our products and services:

  • All prices are in Canadian dollars unless otherwise specified
  • Payment is due at the time of purchase
  • We accept major credit cards and other approved payment methods
  • Prices are subject to change without notice
  • Taxes and shipping fees may apply

8. Returns and Refunds

Our return and refund policy:

  • Returns must be initiated within 30 days of purchase
  • Products must be in original condition with all packaging
  • Refunds will be processed within 5-10 business days
  • Shipping costs for returns are the customer's responsibility
  • Custom or personalized items may not be eligible for return

9. Warranty and Disclaimers

Our products come with a limited warranty against manufacturing defects. However:

  • Warranty does not cover damage from misuse or normal wear
  • Results may vary based on individual hair type and condition
  • We are not responsible for allergic reactions or skin sensitivities
  • Professional consultation is recommended for complex coloring needs

10. Limitation of Liability

In no event shall Color Fluent, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Canada and the Province of Ontario, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@gocolorfluent.com

Phone: +1 (437) 882-2429

Address: 70 Misty Moor Dr, Richmond Hill, Ontario, Canada, L4C 6R1