Warranty Information
Limited warranty coverage for your Color Fluent device
Warranty Coverage
1-Year Limited Warranty
Color Fluent provides a 1-year limited warranty from the date of purchase covering manufacturing defects in materials and workmanship under normal use.
What's Covered:
- Manufacturing defects in materials and workmanship
- Battery failure under normal use
- Electronic component failures
- Mechanical defects in the brush mechanism
- Charging port malfunctions
What's Not Covered:
- Damage from misuse, abuse, or accidents
- Normal wear and tear
- Damage from unauthorized repairs or modifications
- Cosmetic damage that doesn't affect functionality
- Damage from exposure to extreme temperatures or moisture
Warranty Process
How to Make a Warranty Claim
- Contact Support: Reach out to our technical support team with your issue
- Provide Information: Include your device serial number, purchase date, and detailed description of the problem
- Verification: Our team will verify the warranty status and determine if the issue is covered
- Resolution: We'll either repair, replace, or provide a refund for covered defects
Warranty Terms
Duration
The warranty period begins on the date of purchase and continues for 12 months, regardless of ownership transfer.
Proof of Purchase
You must provide proof of purchase (receipt, invoice, or order confirmation) to make a warranty claim.
Warranty Service
Warranty service may include repair, replacement with a refurbished unit, or refund at our discretion. Replacement units may be new or refurbished.
Contact for Warranty Claims
To initiate a warranty claim or for questions about warranty coverage: